A fifty percent (50%) non-refundable deposit is required to secure any and all rental orders. All availability is based on a first come, first served basis. Final balances are due in full fourteen (14) days prior to the event date. If your order is placed less than fourteen (14) days prior to the event date, the full amount is due immediately upon receipt. We do not extend any courtesy soft holds (holding without a deposit) for quotes or requests within the fourteen (14) day window. There is no option for payment upon delivery or day of will call pick up. 

Orders placed within seven (7) days of the event are subject to additional convenience fees. We highly encourage our clients to book quickly as we cannot guarantee items without a non-refundable deposit, signed Agreement and major credit card on file. Item availability  books up fast especially during peak seasons. This does not apply to clients who have already booked us and are amending their order to add additional items.



Royal Event Rentals offers potential clients a one-hour courtesy design consultation to discuss their rental and service needs. Any additional meetings, coordination services, additional measuring of products when already listed on the website or site visits beyond this may incur additional fees. Clients who are more than fifteen (15) minutes late to scheduled consultations, tours or appointments without notice, may have to be rescheduled. It is within Royal Event Rentals’ sole discretion to extend a reschedule. 



If you would like to visit our design studio, we encourage scheduling a design consultation to guarantee the availability of our sales staff. Our design studio is closed for consultations Friday - Sunday so that we can provide the best service to our booked clients. We are open Monday - Thursday from 10AM - 5PM and we are located at 1204 Mineral Wells Hwy. Weatherford, TX 76086. 





We are happy to handle set up of our own equipment to include tables and chairs. Please inquire with our sales staff regarding the additional fees and to schedule these services. All set up services are required to be arranged when placing the rental order so that adequate labor can quoted in your proposal. Any service added after the initial proposal will be added to final invoice. All services are available on a first come, first served basis.



All china, flatware and glassware be clean in racks covered in plastic to insure the rentals stay clean through transportation. We take extra steps to label all items to correspond with your tabletop. It is not necessary to wash the dishes, just scrape off any excess refuse and place all rentals back in the appropriate containers. Any and all missing or broken containers or racks will be charged back to the client at replacement cost. All Will Call orders will receive a pick up and return time. Please note, we are not open on Saturdays or Sundays for Will Call pick up or returns. 



Our rentals are available at a discounted rate for approved styled shoots. All inquiries require approval by Royal Event Rentals Management and not all inquires are approved. In addition to receiving appropriate credit on all social platforms, we require all galleries to be sent to us directly. All items for a styled shoot are created as a will call order to be picked up and returned to our warehouse in an enclosed vehicle. Delivery and set up services are subject to approval and additional travel fees. Please contact us for more details at hello@royaleventrentalsdfw.com.

Frequently Asked Questions

SECURING YOUR ORDER

Design Consultations

Design studio location + times

Rental Set UP Services

will call orders

styled shoot inquiries